Building Specific Leadership Skills

Our leadership development journeys support our clients in building an array of leadership behaviours and skills that can be used day in and day out. We also help clients build specific leadership skills and techniques to address specific types of business challenges. In line with our general approach, we use a client’s ‘real and live’ challenge or issue to apply models and processes to – so better embedding the learning and providing value fast. Examples of our programmes of specific skills for specific business challenges include:

Leading a change initiative
Negotiating for value
Creating an inspiring vision or compelling proposal
Building and implementing a strategy
Business partnering

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Faced with escalating tensions with a particular customer and narrowing of opportunities we asked OPDC to help us re-vitalise our customer relationships, de-escalate tensions, and explore what we suspected were wider business opportunities. OPDC worked with us to develop a six month development journey for our teams. This took the negotiation theme as a foundation but framed the learning in our objectives of acheiving wider and deeper conversations and opportunity identification, engaging multiple functions in influencing and negotiation, identifying leading indicators of negotiation progress, and mid-delivery problem solving. Over the six months of the programme we gained a de-escalation of tensions with a particular customer, improved relationships across our customers more widely, discovered new customer needs with revenue opportunities and improved speed of payments.
Kim Wrighton, MD Ultra Controls